UK Technical Support Engineer - BMS Manufacturer Posted a week ago by Alecto Recruitment Remote job Quick apply Salary/Rate: £57000 - £60000/annum Benefits Package Location: England UK Technical Support Engineer - BMS ManufacturerSalary/Package - £57,000 - £60,000 basic + Benefits PackageLocation - UK WidePermanent PositionMy client is one of the global leading BMS manufacturer's who are looking to hire a Technical Support Engineer in to their team in the UK.The RoleProvide effective BMS engineering support to customers regarding the company's products, ensuring swift issue resolution.Stay updated on the latest BMS technologies and products related to the company's product line and industry.Contribute to enhancing training content on the company's products in the UK.Collaborate with product management to provide customer perspective on product functionality.Essential Experience RequiredExperience in a BMS Technical Support OR related BMS Engineering position, demonstrating familiarity with using ticketing systems, commitment to Service Level Agreements (SLAs), troubleshooting and problem-solving skills, strong analytical abilities.Expertise in IT/IOT technologies like HTML, OPC, SNMP, REST, MQTT, and network management.Experience with HVAC Controls, Building Automation Systems (BAS) communication protocols such as BACnet IP and MSTP, Modbus, Lonworks.Knowledge or experience with the Tridium Niagara framework is beneficial.If you would like to be considered for this position and have the "essential experience" listed above then please forward your CV ASAP.Due to the nature of this position being highly technical and niche then only those who have the essential experience will be considered.Please note, Alecto Recruitment are acting as an employment business in relation to this position. Type: Permanent Job ID: 221489179 Contract Length: N/A Job Reference: SRB30121_1713358420 View full descriptionHide full description