Service Manager - High Wycombe - £40,000 - £50,000 plus benefits

Are you ready to elevate your career and take charge in a dynamic, fast-paced environment?

Melbreck Technical are looking for a talented Service Manager to join our client, who specialise in the design and manufacture of special-purpose machinery and be at the forefront of delivering excellence and innovation.

We're seeking a proactive leader with a passion for customer satisfaction and a knack for optimising service operations.

In this pivotal role, you'll drive the performance of an amazing service team, ensuring top-notch support and seamless experiences for their clients.

Your strategic insights and hands-on approach will be instrumental in maintaining high standards and fostering a culture of continuous improvement. If you thrive on challenges, excel in communication, and are committed to making a tangible impact, we want to hear from you.

Service Manager – Role Overview:

The Successful Service Manager will oversee the current team of service engineers and manage the scheduling of maintenance and repairs.

You will also be responsible for managing the spare parts side of the business in the UK and growing the service contract side of the business by selling these to customers.

Service Manager – Role Responsibilities:

Providing leadership to the Service Engineering team.

Recruit, train, supervise and evaluate service engineers.

Scheduling of maintenance and repair visits

Monitoring the daily completion of tasks, ensuring deadlines are hit for services and repairs.

Management of spare parts

Selling service contracts to customers and growing this side of the business

Service Manager – Candidate Requirements:

Experience as a Service Manager or a Service Engineer.

Experience of service engineering and maintenance within the food industry.

Commercial aptitude – knowledge of service contracts and the ability to sell them to customers.

Experience of spare parts management.

Ready to make a significant impact and drive success? APPLY NOW and take the first step towards a rewarding and dynamic career. Your journey to excellence starts here!