Technical Services & Training Manager
Posted 21/05/2024 by Kemp Recruitment Ltd
Job Title: Technical Services & Training Manager
Salary: £45,000 per annum
Hours: Monday to Friday
Location: Leeds
A great opportunity has for a Technical Services & Training Manager has come up for a client of mine in the Leeds area.
Our client is a multiple award-winning Automotive Manufacturer who is at the forefront of Electric Vehicle technology and dedicated to a sustainable future. It is a very exciting time to join this growing company who are looking for someone to be part of their exciting journey.
The Technical Services & Training Manager role primarily focuses on:
If you are ready to accelerate your career and this Technical Services & Training Manager position sounds of interest to you, please get in touch with Macy on the landline or email your CV to (url removed)
INDMM
Salary: £45,000 per annum
Hours: Monday to Friday
Location: Leeds
A great opportunity has for a Technical Services & Training Manager has come up for a client of mine in the Leeds area.
Our client is a multiple award-winning Automotive Manufacturer who is at the forefront of Electric Vehicle technology and dedicated to a sustainable future. It is a very exciting time to join this growing company who are looking for someone to be part of their exciting journey.
The Technical Services & Training Manager role primarily focuses on:
- Develop and implement business plans, strategy, and cases to support the development of the training requirement globally.
- Liaise with external providers to support current and projected training along with product knowledge.
- Liaise with internal departments on progression of service and repair requirements.
- Provide all staff with the necessary technical training to be able to support the business.
- Ensure the customer is handled professionally and politely and kept fully aware of developments from technical enquiries.
- Handle customer complaints should they arise and escalate where required.
- Feedback any issues, shortfalls and trends highlighted by customers regarding training or product.
- Ensure that reports are processed in an accurate, timely and legible manner as required.
- Ensure that all technical documentation is made available to staff, i.e., parts manuals are at the current level.
- Identify areas of improvement and subsequently drive continuous improvement across the team
- Technical experience on PCV or similar
- Experience with training provision
- Experience with business case planning and development
- Ability to communicate effectively with all members of the business
- Excellent computer skills to include Microsoft Office
- Excellent written and verbal communication skills
- Experience in a customer service environment
- A proven track record of managing/supervising people
If you are ready to accelerate your career and this Technical Services & Training Manager position sounds of interest to you, please get in touch with Macy on the landline or email your CV to (url removed)
INDMM
- Type:
- Permanent
- Start Date:
- 20/05/2024
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- BH-60877
- Job ID:
- 221692455
- Applications:
- Less than 10
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