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Service Operations Manager - Compressor Technique Services Ireland

Atlas Copco Ireland’s CTS division has a well-established business, providing state-of-the-art service to customers across the Republic of Ireland. As we continue to grow, we’re seeking a new Service Operations Manager to lead our region.

As the Service Operations Manager, you’ll play a pivotal role in maintaining our market-leading position. You’ll drive operational efficiency, enhance customer satisfaction, and foster a safe working culture. Your leadership skills will empower our engineering team to excel.

The role:

• Efficiently communicate with the regional service managers and planner the strategy of the CTS division
• Maintain high service standards through effective communication
• Provide engineering expertise and guidance to colleagues and customers
• Manager operational targets collaboratively
• Safety first: Proactively ensure a safe working environment
• Continously improve service processes to exceed customer expectations
• Seek opportunities to optimize operations and extend our market presence
• Engage and develop the team to achieve objectives
• Regularly review and support our Regional Service Managers, Planners and Field Service Engineers.

To succeed, you will need:

• Strong engineering background and technical expertise
• Knowledge of compressor technology or similar industrial equipment
• Familiarity with the compressed air industry
• Prioritising customer satisfaction and commercial success
• Excellent interpersonal and communication skills
• Proficient with computer systems and adaptable to new tools
• Maintain high standards of work and business analysis

In return, we offer you:

• A fresh, contemporary working environment at our Dublin office, which follows the 'activity-based working' model with hybrid working included
• Training from day one, with at least 40 hours of training offered per year. Including the opportunit to train at our airpower site in Belgium
• An excellent benefits package - including a desirable pension scheme, paid holiday leave, company vehicle, health insurance & life assurance.
• A satisfying career – We are passionate about the development & progression of our employees.

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