An experienced Field Service Engineer with at least 1 year of experience is needed to join our team at SIGMA4UK Ltd on a full-time basis. Successful candidates will need to be able to cover the areas from London and Shoeburyness (Southend-on-Sea).

About SIGMA4UK

SIGMA4UK Ltd has operated in Essex for C2C since 2018 and throughout the country for Avanti West Coast since 2021, developing and maintaining on-service Ticket Vending Machines.

We are an innovative technical company providing products and solutions that meet the needs of self-service sales.

About the Role

In this Service Engineer role, you will help with the on-field technical assistance service of the Ticket Vending Machines installed in railway stations where “Trenitalia c2c Limited” operates.

Full training at our Monterubbiano (FM) training centre is required for this role, so you will be visiting Italy for one month to complete this course while the company covers the cost of your stay!

Responsibilities:

• Install, maintain, and repair complex equipment and systems at customer sites
• Troubleshoot technical issues and provide timely solutions
• Conduct regular preventative maintenance to ensure equipment is operating correctly
• Collaborate with the team throughout the country and the main company departments to execute tests and provide logs and documentation

Skills and Qualifications:

• A university degree in a technical-scientific subject or technical college education or equivalent
• Superb analytical skills and great attention to detail
• Autonomous and able to problem solve
• Able to work in the UK territory, covering from London to Shoeburyness
• Willing to move to Italy for at least one continuous month, at company expense, to attend the specialisation course on Ticket Vending Machines at the Monterubbiano (FM) training centre
• A driving licence that allows the use of company commercial vehicles on the UK territory
• The ability to speak Italian would be beneficial
• Good computer literacy (familiar with hardware, software and operating systems) and ability to use a portable PC

Experience:

• Minimum of 1 year experience in the maintenance of electronic or electromechanical equipment
• Previous experience in the maintenance of Ticket Vending Machines or Automated Teller Machines (ATMs) would be an advantage

Sounds interesting? Click APPLY to send your CV for immediate consideration.

Candidates with previous experience in job titles including Support Engineer, Application Support Engineer, Onsite Support Engineer, Field Service Engineer, Service and Repair Engineer, Technology Service Engineer, Electronics, or Electromechanical may also be considered.