Tennial Personnel is actively seeking a permanent Hot Tub and Swim Spa Engineer to join our client’s dynamic team, who is a leading provider of high-quality hot tubs, swim spas and sauna's, committed to delivering exceptional products and services to their customers, within Suffolk and surrounding counties based in Stonham Aspal. Responsibilities include installing, repairing, and maintaining hot tubs, swim spas and sauna's, the ideal candidate will have experience in plumbing, electrical work, and general maintenance but not essential as full training is provided.

As a Hot Tub Engineer, you will be responsible to maintain customer’s hot tubs and swim spas, carry out services, diagnostic work & repairs as well as offering aftercare advice on products and chemicals. You will also be required to help out on the installation side of the business so being strong, fit and healthy is a must.

Our customer prides themselves on a high level of customer service and standards both in store and out in the field. You will predominantly be lone working so we are looking for self-motivated individuals who take pride in their work but also be able to operate within a small team environment and be a team player.

You will have use of a company vehicle during your working day so a full clean driving licence is required.

Ideally we're looking for someone experienced in hot tub plumbing and electrical systems but training can be given to the right candidate with a background in plumbing, electrical or engineering.

A Forklift licence is advantageous but not essential.

Responsibilities:

• Installing and setting up spas in customers' homes or commercial properties
• Troubleshooting and diagnosing problems with spas and identifying necessary repairs
• Performing repairs and maintenance on spas, including repairing leaks, replacing parts, and ensuring proper water chemistry
• Communicating with customers to ensure their needs are met and their questions are answered
• Maintaining accurate records of work performed and materials used
• Providing exceptional customer service and building relationships with clients
• Adhering to all safety regulations and company policies

Requirements:

• GCSE equivalent
• Knowledge of plumbing, electrical work, and general maintenance
• Strong problem-solving skills and attention to detail
• Excellent communication and customer service skills
• Ability to work independently and in a team environment
• Valid driver's license
• Ability to lift heavy equipment

If you are a skilled Hot Tub Engineer with a passion for providing excellent customer service, and are eager to make a meaningful contribution to a dynamic team, we look forward to hearing from you!