Benefits include but not exclusive to:

• Paid door to door travel for Engineers.
• 25 Day Holiday Plus Bank Holidays Increasing to 35 Days ( 1 Day Extra Per Annum To 30 Days & A Further 5 Days After 10 Years )
• Wellness & Employee Assistance Programme (EAP)
• Perkbox access to a huge range of free perks and discounts
• Regular One 2 One Check-Ins with Line Manager
• Continued Professional Development & Ongoing Training
• Flexible & Remote Working Where Possible
• Company Culture That Promotes Work Life Balance
• Access To Mental Health Care Support
• Salary Sacrifice Pension Scheme
• Childcare Voucher Scheme
• Max 3 Year Old Company Vehicle
• Death in service

Role Overview

In line with the growth plan we are continuing to expand the installation team. This is a highly rewarding position, joining a strong and dedicated operations team providing a high level of job satisfaction. The successful candidate must be self-motivated and able to organise themselves, as well as contributing to the operational team, whilst delivering the highest level of customer service to all clients. They should have the ability to carry out the installation as required of fire and or security systems.

Duties & Responsibilities

• Carry out installation and commissioning of electronic fire and or security systems

• Carry out maintenance and repairs if required

• To provide reliable, quality support to our customers at all times

• To have a professional telephone and face to face mano

r • Assist customers and regional team with technical issues either on the phone or face to face

• Have a flexible approach to working hours when required

• Provide assistance and training to other team members as required • Ensure you operate in line with the companies vision mission and values

Skills & Experience

• Must have a high level of experience of our industry

• Excellent technical knowledge of security systems

 • Have a systematic/logical approach to tasks & problems

• Ensure all tasks are carried out quickly & efficiently

• Be presentable in person and in vehicle and tools

• Excellent communication and organisational skills

• Be aware of and responsible for the equipment required to complete the necessary works including emergency van stock.

• Understand the need for precise completion of paperwork records of jobs and full use of PDA device

. • Have a polite but assertive telephone manor

• Good knowledge of London and the home counties postcodes

• Good customer service skills ability to motivate staff & colleagues and lead by example

• The ability to think laterally and "out of the box"

• Prompt and consistent time keeping

Health & Safety Responsibilities

The successful candidate must be able to demonstrate a personal commitment to health, safety and the environment by following:

• Company Fire & Security's health & safety policy & procedures

• The health & safety at work act along with all site specific & statutory health,

• safety and environmental regulations & policies

• Method statements and risk assessments

• Participate & understand tool box talks