Job Title: Field Service Engineer

Location: Midlands - Remote

Pay Range/details: £35,000 to £45,000 per annum

Contract Type: Permanent

Omega Resource are now supporting a well-known and globally recognised specialist within the industrial print industry, with a 170+ year history in combining innovation and tradition across the industry. With a rich history, and a well-respected brand, they offer a fantastic and rewarding position for a Field Service Engineer to join the team. The Field Service Engineer will be a remote based position, covering the Midlands, and sometimes a little further afield, responsible for providing on site and remote support for the full range of products, as well as supporting some remote support duties when needed. 

Key Responsibilities – Field Service Engineer

• Responsible for the Installation, Investigation, and Repair of machine faults across both Electrical and Mechanical nature.
• Plan and prepare the correct resources needed for repairs in a time effective way. 
• Provide Helpdesk/Remote support when required and feasible. 
• Observe and aware of Health & Safety and Working Time regulations.
• Communicate any escalations and/or delays to relevant colleagues/managers, and report documentation where needed.
• Visiting and commutating with end-customers on-site, identifying needs and correct parts.

Qualifications & Requirements – Field Service Engineer

• Relevant experience of a similar role within the Industrial Print industry would be beneficial, but experience working on commercial equipment in production environments is required as minimum. 
• A recognised qualification (BTEC or City & Guilds) within Electrical and Mechanical Engineering.
• Excellent communication skills both verbally and written, and able to articulate technical issues to customers.
• Able to work towards and maintain service targets and KPIs.

What we can offer – Field Service Engineer

• Overtime available, with an OTE of 20%/30% available.
• A company vehicle, mobile phone & laptop.
• 25 days annual leave, increasing with ongoing service. 
• Cycle to work scheme. 
• 10% pension (5%/5%) increasing with ongoing service.
• A rewarding career with a well-respected business, ongoing career development and support.

For more information on this role, please contact Michael Farrell on (phone number removed) or send a copy of your CV to (url removed)

Candidates who are currently a Field Service Engineer, Maintenance Engineer, Field Engineer, Mechanical Engineer or Electrical Engineer may be suitable for this position.

For details of other opportunities available within your chosen field please visit our website (url removed)

Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.