IT / Operations Engineer

£56,140 per annum including shift allowance with full benefits package.

Shift based (panama shift) days and nights.

Responsibilities;

• Identify operational issues
• Continuously analysing and improving the process
• Troubleshooting / Maintenance
• Incident Management
• Problem Management
• Change Management
• Identify priorities by assessing objectives
• Investigating complaints and suggestions
• Increase efficiency
• Develops operational solutions by defining, studying, estimating, and screening alternative solutions
• Continuous Improvement Process
• Monitoring technical availability
• Improving operational quality results
• Supervision of implementing changes
• Change Management
• Contributing information and opinion to unit design and modification teams
• Provides operational management information by collecting, analysing, and summarising operational and engineering data for future trends and developments

Qualifications / Experience;

• IT based qualification and 3-5 years’ experience in IT
• An understanding of warehouse operations and supply chain management
• Technical knowledge of Linux and Windows operating systems
• SQL Database knowledge

Desirable;

• 1+ years’ experience in software application support and incident investigation 
• 3-5 years related experience in logistics, high volume manufacturing, distribution, production planning and/or transportation environment would be desirable
• Understanding of programming languages (Java, Python, PL/SQL, C++)
• Knowledge of WMS and WCS
• An appreciation of networking and server infrastructure
• Operational experience within an automated distribution facility
• ITIL Foundation