Hours: Full Time
Contract: Permanent
Salary: £24,959 to £27,263 per annum
Location: Wigston Campus (Multisite Coverage)

As an Estate Contract and Facilities Officer, you will play a pivotal role in ensuring the seamless operation of facilities and contract provisions. This position requires a dynamic individual with a keen eye for detail, strong organisational skills, and a proactive approach to oversee day-to-day operations related to estate contracts and facilities management. The successful candidate will be responsible for managing contractor works, team administration, and efficiently handling various aspects of estate-related tasks.

Main Duties and Responsibilities

• Coordinate administrative duties including contractor queries, service delivery dates, and managing invoices.
• Assist in coordinating surveys, obtaining quotes, and managing contractor attendance.
• Maintain estate cost planners, trackers, and records.
• Manage the College vehicle fleet and support estate communications.
• Monitor and report on estate carbon creation and utility usage.
• Ensure smooth waste management and update estate management plans.
• Coordinate room hire requests and invoicing for events.
• Ensure compliance with DBS checks, HSE requirements, and site inductions.
• Oversee contractors on-site and assist in getting remedials completed.
• Support monitoring of contract KPIs and legal compliance.
• Assist in tender and procurement processes.
• Lead as Contract personnel at Wigston and conduct regular audits.
• Provide support to the Project Coordinator and travel across college sites as needed.
• Assist with estate processes and procedures and maintain accurate records.
• Abide by College policies and procedures, including Health and Safety.
• Engage in personal development and meet performance targets.
• Proactively ensure compliance with Safeguarding requirements.
• Play an active role in the college community and promote its ethos.
• Support the development of College’s corporate policies.
• Take responsibility for Health and Safety and undertake risk assessments.
• Promote Equality of Opportunity and challenge prejudice.
• Ability to work independently without on-site management.

NWSLC Way

This role requires you to be an ambassador for the College, following the “NWSLC Way” framework by promoting and adhering to the College values and behaviours. The ‘NWSLC Way’ is to help each other to take pride in what we do and work together to realise our full potential, to nurture an environment of trust, to inspire colleagues to improve and develop, aspire to always deliver a high-quality service and to create an environment of continuous improvement.

The College Values underpin our work and are NWSLC – Nurturing, Work ready, Sustainable, Leading and Collaborative.

Safeguarding and Promoting the Welfare of Children

All work in the College involves some degree of responsibility for safeguarding children, although the extent of that responsibility will vary according to the nature of the post. The College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder must be aware of the College’s policies which safeguard and promote the welfare of children and adhere to their guidelines. An Enhanced DBS check will be required for all roles at the college.

This job description is current at the date shown, but following consultation with you, may be changed by Management to reflect or anticipate changes in the job which are commensurate with the salary and job title.

Person Specification

• Experience in an Estates or Facilities Management team
• Hold the ECDL Advanced qualification and NVQ Level 3 in administration / Customer Service
• Hold or be prepared to work towards a minimum of GCSE grade C or Level 2 (National Qualification Framework) in English (Literacy) and Maths (Numeracy)
• Excellent PC skills including MS Office
• Ability to work fast and under pressure whilst retaining a calm appearance and organised, alone or as part of the team.
• Good written and verbal communication skills
• Excellent attention to detail and can ensure filing is kept up to date and in order.
• A high standard of customer service skills to ensure that all customers are treated professionally.
• Be prepared to work evenings and Saturdays and be flexible across the week and year.
• Hold a current driving licence and have access to an appropriate vehicle insured for travel between sites.
• An understanding of ‘safeguarding’ and Equal Opportunities and its importance within the college.

Where the post holder cannot demonstrate desirable criteria at the point of appointment, it is expected that there will be a willingness to agree a timeframe and work towards achievement of each desirable criteria.

You may have experience in the following: Contract and Facilities Coordinator, Estates Management Officer, Facilities Operations Officer, Estates Services Administrator, etc.

REF-213 348