Job Title: Sales and Operations Manager (pumps specialist)

Company Overview: We are a leading mechanical pump company dedicated to providing high-quality pumping solutions to various industries including manufacturing, agriculture, oil & gas, and more. With our innovative technology and commitment to excellence, we aim to optimise our clients' operations and contribute to their success. As we continue to expand our market presence, we are seeking a dynamic and experienced Sales and Operations Manager to join our team and drive growth while ensuring operational efficiency.

Job Description: As the Sales and Operations Manager, you will play a crucial role in leading our sales team and optimising our operational processes to achieve company objectives. You will be responsible for developing and implementing strategic sales plans, managing day-to-day operations, and fostering a culture of excellence within the organisation.

Key Responsibilities:

• Sales Strategy and Planning:
  • Develop and execute comprehensive sales strategies to achieve revenue targets and expand market share.
  • Analyse market trends, customer needs, and competitor activities to identify opportunities for growth.
  • Establish sales objectives, quotas, and performance metrics aligned with company goals.
• Team Leadership and Development:
  • Lead, motivate, and mentor the sales team to maximise their potential and performance.
  • Provide ongoing training, coaching, and feedback to ensure continuous improvement.
  • Foster a collaborative and supportive environment that promotes teamwork and accountability.
• Customer Relationship Management:
  • Build and maintain strong relationships with key customers, partners, and stakeholders.
  • Act as a primary point of contact for customer inquiries, concerns, and feedback.
  • Ensure high levels of customer satisfaction through exceptional service and support.
• Operational Excellence:
  • Oversee all aspects of day-to-day operations including order processing, inventory management, and logistics.
  • Streamline work flows and implement process improvements to enhance efficiency and productivity.
  • Monitor key performance indicators (KPIs) and implement corrective actions as needed.
• Cross-Functional Collaboration:
  • Collaborate with cross-functional teams including engineering, manufacturing, and finance to ensure seamless coordination and execution of projects.
  • Communicate effectively across departments to align activities with company objectives and priorities.

Qualifications:

• Proven track record of success in sales management, preferably in the industrial machinery or pump industry.
• Strong leadership skills with the ability to inspire and motivate a team towards achieving goals.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with the ability to analyze data, identify trends, and develop actionable insights.
• Proficiency in CRM software and other sales management tools.
• Solid understanding of operational processes and best practices.
• Results-oriented mindset with a focus on driving revenue growth and profitability.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive benefits package including health insurance, retirement plans, and vacation benefits.
• Opportunities for career advancement and professional development.
• A dynamic and collaborative work environment with a focus on innovation and excellence.

Join our team and be part of a company that is shaping the future of mechanical pumping technology. If you are a results-driven leader with a passion for sales and operations, we want to hear from you.