Service and Test Engineer – Scientific Instrumentation – Andover – IM3356

Salary / benefits: c£35k, depend on experience.

Job Term: Permanent, Full Time, Onsite and Field

Job Outline:

A leading developer of Scientific Instrumentation now requires a Service and Test Engineer to join their Team.

As Service and Test Engineer, you will be responsible for the installation and support of equipment at customer sites, around the world. Working at customer sites will require you travel internationally and stay away from home.

In addition to working at customer sites, you will also provide support to existing customers on-line and via phone.

You will manage the service and support inbox and ‘triage’ issues as they come in and create cases within the CRM system.

In liaison with the Marketing and Sales Teams you will schedule installation and service visits.

Where required, you will provide training materials for internal and external use. This may include written manuals, video and PowerPoint guides for distributors or customers.

Working with Technical/NPD and Production Teams you will support the development, testing and qualification of Instrumentation.

You will also be supporting the Marketing, Sales, and Production teams on technical and service matters.

Experience and Qualifications:

You should be Educated in Mechanical or Electrical/Electronic Engineering, Robotics, Physics or a similar discipline.

With at least 1 years experience in a service role (on-site or field), you should have gained an understanding of the basic operations of complex electro-mechanical systems.

You should understand the basic operations of mechanical test equipment.

A High level of IT/Computer literacy, with the ability to install software, drivers, firmware, etc. is essential for this role.

You should also have the ability to troubleshoot and fix electro-mechanical systems.

Additional Information:

Candidates MUST be eligible to work and live in the UK.  Copies of Passports and Visas will be requested for verification.

Candidates MUST hold a full clean driving licence.

It is essential that you are able to travel and stay away from home regularly to provide support on customer sites.

Skills: Service, Test, Installation, Customer Support, Training, Mechanical, Electrical, Electronics.

To Apply Direct: Please send covering letter & CV to Iona Mulligan