Customer Quality Engineer Advert

Impact Recruitment are currently looking to recruit for a Quality Engineer for a client based in Northampton. As a quality engineer you will be responsible for collecting and analysing all quality related data and take first line containment actions in order to deliver enhanced customer satisfaction.

Pay: £35,000 - £40,000 (Yearly bonus based on performance)

Shift: 8am-4pm Monday-Friday

Location: Northampton office with national travel (company car and expenses paid)

Duties & Responsibilities:

• Liaise with clients regarding any quality issues of products.
• Visit and meet with customers/clients to gather quality reports.
• Ensure that all relevant information on quality related activities is logged, analysed and transferred to the concerned stakeholder.
• Collect, compile, and sort client specific data from various sources.
• Make available relevant data in a structured and accessible way.
• Provide concerned AGEU plants timely with correct data & insights.
• Quantitative and qualitative feedback based on KPI follow-up & analysis (e.g. claims, avoided claims, ppm).
• Deliver customer support in terms of analysis and provide short term containment actions.
• Initiate, build and maintain wide variety of relationships internally and externally.
• Monitor and follow-up QSHE AGEU procedures and guidelines in area of responsibility.
• Create and enforce desired QSHE attitude.

Experience:

• Basic Knowledge of IATF OR ISO9001.
• 8D and Problem solving.
• Good communication skills.
• Customer oriented.
• Good networking skills.
• Auditing Experience.
• Be very accurate and precise.
• Pro-activity and reactivity.
• Managing stressful situations; Maintain a calm, controlled and positive manner when under pressure and remain focused on the task.

If this is a role you are interested in, then please apply with an up to date CV. Impact are working on behalf of a client.