Job Title: Field Service Engineer

Location: United Kingdom (UK) - Nationwide Travel Required

 

Our client is a leading provider of innovative coding and marking solutions for a diverse range of industries. With a commitment to excellence and cutting-edge technology, they help their clients achieve accuracy, efficiency, and reliability in their product identification processes.

 

Job Description:

We are seeking a highly skilled and motivated Field Service Engineer to join our dynamic team. As a Field Service Engineer you will play a crucial role in ensuring the smooth operation of our coding and marking systems for our valued customers. You will be responsible for installing, maintaining, and repairing our equipment on-site, as well as providing technical support and training to our clients.

 

Key Responsibilities:

• Install, configure, and calibrate coding and marking equipment at customer sites.
• Perform routine maintenance and troubleshoot issues to ensure optimal system performance.
• Diagnose and repair equipment faults efficiently and effectively.
• Provide technical support and guidance to customers, both remotely and on-site.
• Collaborate with sales and engineering teams to identify opportunities for system improvements and upgrades.
• Deliver training sessions to customers on equipment operation and maintenance best practices.
• Maintain accurate records of service activities, including service reports and spare parts inventory.

 

Requirements:

• Bachelor's degree or equivalent experience in engineering or a related field.
• Proven experience as a field service engineer or technician, preferably in the coding and marking industry.
• Strong technical skills with the ability to troubleshoot and repair electro-mechanical systems.
• Proficiency in reading and interpreting technical drawings and schematics.
• Excellent communication and interpersonal skills, with the ability to interact effectively with customers and colleagues.
• Willingness to travel frequently and work flexible hours as needed.
• Valid driver's license and clean driving record.

 

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance and retirement plans.
• Opportunities for career advancement and professional development.
• Company-provided vehicle, tools, and equipment for field service assignments.
• Supportive and collaborative work environment with a focus on employee growth and success.

If you are a proactive problem-solver with a passion for technology and customer satisfaction, we want to hear from you! Join and be part of a team that is shaping the future of product identification solutions.