Service Coordinator

WB Power Services are currently recruiting for a Service Coordinator to work in our head office, in Heanor, Derbyshire. This is a superb opportunity for a Service Coordinator to join the business through this rapid period of growth. The business is looking for a driven and motivated Coordinator to support the team through these exciting times.

WB Power Services is a leading generator specialist that provides solutions, maintenance, sales and hires to customers across the UK. We are a family-owned and run business and truly hold our values at the heart of everything we do, offering a unique and friendly place of work while maintaining the highest professional standards.

The Role

• Efficiently manage our service contracts and coordinate our engineers.
• Handle both internal and external inquiries related to service package.
• Create and control orders and administrate the subsequent works.
• Provide essential assistance in logistical planning and product delivery.
• Provide quotes to clients as required, with support from technical team.
• Access and manage client web portals.
• Working on the company’s bespoke programmes (Training Provided)

The Person

• Prior experience in coordination or a similar role is advantageous.
• Confident with communicating via telephone, face-to-face and email.
• Competent in using a computer for work.
• Experience working in a fast-paced environment.
• Resilient and tenacious in approach to work.
• The capability to deal with a variety of customers from different industries.

What we can offer you

• £24,000 per annum
• 22 Days holiday plus bank holidays
• Private healthcare
• Superb support network from the Line Manager and Supervisor
• Death in Service
• Outstanding employee assistance programme