Customer Service Advisor
Posted 12/04/2024 by Search
Job Title: Customer Service Advisor
Location: Manchester city centre
Salary: £25,500
Hours: 40 hours per week, Monday to Friday 8:00am-5.00pm (Hybrid available once trained up)
I am looking for a Customer Service Advisor to join our well respected client in Manchester City Centre starting IMMEDIATELY.
As a Customer Service Advisor your duties will include:
-Acting as a point of contact for customers
-Building outstanding work relationships with clients and contractors within the business
-Dealing with High volume calls and emails
-Controlling and updating critical business issues daily
-Updating systems for complete transparency
-Ensuring all jobs called in is processed in a timely manner
-Dealing with queries in a proficient way
-Being able to hit business KPIs
-Ensuring that maintenance work is processed in a timely manner
Experience as a Customer Service Advisor preferred:
-Experience on a Facility Management Help-desk
-Excellent verbal and communication skills
-Good listening skills and attention to detail
-Ability to liaise with stakeholders
-Articulate in multitasking
-Ability to achieve desired results
-Good self-management skills and ability to prioritise tasks effectively
If you have the experience in Facility Management and looking to start an exciting new career apply now !
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
- Type:
- Permanent
- Start Date:
- ASAP
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- Req/644947_1712909124
- Job ID:
- 221460079
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