Job Title: Sales Admin 
Location: Redditch, Worcestershire, United Kingdom
Type: Permanent

Our client is a renowned pump manufacturer serving domestic and commercial markets. With a legacy dating back to 1906, they are committed to delivering excellence in their products and services. As they continue to grow, they are looking for a dedicated and motivated Sales Advisor to join their team in Redditch.

As a Sales Admin you will play a pivotal role in their sales department. You will be responsible for providing exceptional customer service, offering expert advice on their product range, and contributing to their mission of delivering high-quality fluid management solutions to their customers.

Key Responsibilities

• Manage customer telephone enquires such as, price and availability & progressing orders.
• Liaise with Sales Reps, Customers, and other Departments to ensure the customer is put first.
• Provide accurate product information, technical advice, and solutions to customers.
• Respond to email enquiries.
• Quote customers.
• Process customer orders using internal systems.
• Build relationships with key customers.

Key Skills

• You will be a conscientious person with the ability to work well as part of a team.
• Well organised with the ability to manage your workload efficiently.
• Strong telephone skills, e.g., confident when talking to customers about a variety of enquiries.
• Excellent IT skills e.g., Microsoft Office and the ability to learn internal IT systems quickly.
• Good English and Maths skills.
• High attention to detail.
• Previous experience in an office-based role.