Technical Support Manager
Posted 08/04/2024 by RGR
Technical Support Manager | Maintenance / FM industry | Commercial Environment | Reading, Berkshire | Up to £60,000 + Car Allowance
Are you an experienced Technical Manager with experience in the commercial FM industry? Are you seeking a full time position, on a permanent basis, based in Reading? Working across an extremely interesting contract, with a large maintenance team and wealth of projects?
If you answered yes to the above, we want to speak with you!
We are seeking a Technical Support Manager to lead the deliver efficient mechanical and electrical services maintenance, oversee infrastructure maintenance, and fabric inspections, supporting the Head of Operations.
Package: What is in it for you?
- Permanent, PAYE position, paid monthly.
- Attractive basic salary, £55,000 - £65,000 dependant on experience.
- Car allowance, £3,000 - £4,000 per annum.
- 33 days paid annual leave (25 days + BH)
- Company pension
- Company discount scheme
- Cycle to work scheme
- Large training and development department which also offers pay increases with courses passed.
- Site hours: 08:00am - 5:00pm - with some hybrid working available.
Key Responsibilities:
- Lead mechanical and electrical services maintenance, infrastructure maintenance, and fabric inspections.
- Manage Service Desk and Scheduling teams, ensuring compliance with contract deliverables and KPIs.
- Provide leadership and support to technical and service teams, promoting a collaborative approach aligned with company values.
- Oversee planned maintenance progress, manage costs, and ensure customer satisfaction and regulatory compliance.
- Implement service delivery improvement plans and innovations to optimize efficiency and minimize costs and risks.
- Ensure compliance with safety procedures, document control, and statutory regulations.
- Foster positive client relationships, optimize costs, and support commercial and finance processes.
Requirements:
- Technical qualification in electrical or mechanical disiplines.
- Extensive experience in asset management and maintenance of building services.
- NEBOSH General Certificate preferred but not essential.
- Strong leadership and management skills in a regulated environment.
- Proficiency in CAFM management and SFG20.
- Excellent analytical, communication, and presentation skills.
- Ability to work under pressure and adapt to changing needs.
Other Details:
- Must wear provided PPE when required.
- Confidentiality is crucial.
- UK-wide travel may be required on occassion; valid UK driving license essential.
- DBS and/or Security clearance may be necessary.
- Core hours: 08:00 to 17:00, Monday to Friday.
Would you be interested in discussing this role further? If so, please submit a CV today and the team will give you a call to discuss in further detail!
- Type:
- Permanent
- Contract Length:
- Permanent, PAYE
- Contact Name:
- Login or register to view
- Job Reference:
- TSM0424
- Job ID:
- 221433608
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