Job Title: Field Service Engineer

Job Location: Rugby 

Salary Range: £36,000 - £40,000 (Base), £60,000+ (OTE)

Our client, a global leader in food processing equipment with processing plants worldwide, is on the lookout for talented and ambitious Field Service Engineers to join their growing team. 

Responsibilities - Field Service Engineer:

• Provide 1st level phone support for troubleshooting and root cause analysis of reported issues.
• Conduct servicing of equipment spanning live bird handling through to packing, covering mechanical, electrical, and weighing aspects.
• Perform service audits to document equipment reports, identify service requirements, spare parts, and necessary adjustments.
• Manage spare parts sales including quoting and follow-up.
• Plan and execute service initiatives.
• Undertake installation and commissioning tasks.
• Conduct customer training on the operation, cleaning, and maintenance of company equipment.
• Perform pre-delivery inspections (PDI), repairs, and other tasks at company UK head office.
• Ad hoc duties as required.

Qualifications - Field Service Engineer:

• Mechanical/Electrical Field Service Engineer with an electrical bias, ideally, with experience in processing machinery within a food environment.
• Excellent communication skills to interact professionally with individuals at all levels.
• Strong self-management skills with the ability to handle multiple tasks efficiently.
• Capability to remain calm under pressure, focusing on achieving objectives.
• Commitment to delivering high-quality work with keen attention to detail.
• Flexibility in working hours, including weekends and travel away from home.
• Proficient in fault finding using engineering drawings, test equipment, and basic understanding of PLC and inverter controls.
• IT literate with proficiency in computer-based systems.
• Full UK driving license.

Benefits - Field Service Engineer:

• Competitive Field Service Engineer basic salary, with attractive overtime incentive (OTE £60K).
• Company vehicle (Ford Ranger type), phone, laptop, and tools provided.
• Pension scheme (Government standard and Peoples Pension).
• Health insurance (AXA Medical and Dental).
• Holiday allowance of 25 annual leave days plus statutory days.

For more information regarding this role please call Josh Kerr on (phone number removed) or email (url removed)

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Omega Resource Group is acting as an Employment Agency in relation to this vacancy.