This role is a combination of home working with regular visits to assigned contracts, mainly in the M62/ A64 Corridor.

The Operations Manager, supported by their team, is primarily responsible for the safe and successful operation of water and wastewater assets at the sites of an internationally recognised customer base. This is a broad ranging role which impacts all aspects of the plant e.g. safety, Resource Management, process performance, maintenance, execution of development projects and commercial contract management.

By managing resources, risk/cost and delivering on contractual commitments, the Operations Manager will drive operational excellence and ensure high reliability and efficiency of the water and wastewater systems. The Operations Manager will also drive continual improvement and generate value for customer throughout the contract life.

The Operations Manager will need to demonstrate / develop a high degree of Contract management ability to successfully deliver on multiyear service-related contracts. It will be necessary to simultaneously represent the different interests of several parties in any situation and the ability to work effectively with stakeholders in both positive and challenging situations is important.

Duties and Responsibilities:

• Maintenance and implementation of Quality, Health & Safety, Environment (QHSE) systems.
• Visible leadership on QHSE issues at all levels both in the client organisation and internally.
• Respond appropriately to emergencies & manage incidents in conjunction Management team.
• Collaborate with all Support functions (QHSE, Technical, Asset Care Coordinator & Finance).
• Own contract and or Environmental Permit compliance.
• Control of Operational Budget and site performance.
• Control of costs on projects & provide Project Leadership where needed.
• Analyse operational and process risks within the context of a long-term site service contract and manage their mitigation.
• Establish and maintain professional relationships with Customer personnel, SIW teams and sub-contractor staff.
• Act as primary customer interface for assigned contracts.
• Build a reputation for meeting and exceeding performance indicators.
• Identify threats and opportunities in the operation of the plant and respond to these.
• Identify and assist in delivering business develop opportunities at customer site.
• Proactive management of improvement project planning and maintenance planning
• Highlight and fill in gaps associated with technical documentation and procedures.
• Uphold staff welfare.
• Ensure proper resources are available and sufficiently trained / experienced.
• Carry out ‘on the job’ training of technicians (supported by Territory Manager).
• Ensure team exhibit proactive attitude and approach to maintaining and Continually Improving plant performance. This will also include value generation.
• Support the development of a culture of ownership, involvement, and accountability within the plant operations team.
• Lead by example.
• Take on additional responsibilities as the company may reasonably require.

Required Skills/Qualifications (Essential):

Background or qualification in (any of): Wastewater treatment / Chemistry / Chemical engineering / Contract Management.

Experience working directly with a customer including attending, facilitating, and contributing to meetings.

Leadership experience in the management of a team of operators, skilled technicians, and engineers.

PC literacy.

Experience of sales process to extend services offered to customers.

Time management skills.

Flexibility.

Required Skills/Qualifications (Desirable):

A leadership role in Water / wastewater operations.

Demonstrated technical or operational knowledge of water / wastewater treatment.

Training/Experience in Quality, Environmental, Health and Safety system.

Project management experience.

Contract & Subcontractor management.

Entrepreneurial Spirit - creates an atmosphere of openness and encourages innovation and new ways of working.

Nijhuis Saur Industries UK & Ireland are an equal opportunity employer; we are committed to providing equal opportunities in all aspects of employment in line with the Equality Act 2010.