WC138 – Field Service Engineer– Based Cambridge

We are looking for a Field Service Engineer South London area to be responsible for maintaining, servicing, and repairing our clients equipment. In this role, you will be providing a good level of customer service through product knowledge and customer interaction.

Our client works in close collaboration with their customers, delivering on their promises and never walk away, no matter how big the challenge.

Basic salary up to £37,300 plus excellent benefits

• 25 days holiday plus bank holidays, with an annual opportunity to buy/sell holiday
• Contributory pension scheme which is salary sacrificed
• Overtime is payable Monday to Saturday x 1.5 and Sunday x 2
• Private use of Company Vehicle if desired, subject to tax
• 4 x Life Assurance
• Workplace Bike Scheme
• Wider Tech - Spread the cost of purchasing technology
• Save on the High Street with discounts

Their ethos is to succeed and do it together. With them, you will have the opportunity in this Field Service Engineer role to realise your potential and become an important member of their global team:

• Tailored training plan on Safety, electrical systems, OEM engines and transmissions e.g. Volvo, AGCO, Cummins & Dana
• High spec latest generation fully equipped mobile workshop
• Employee-specific performance and personal development plan to facilitate progression
• Working for the manufacturer you will have access to full technical and R&D support
• Future-proofing your skills as technology develops

Candidate

• Mechanical/Electrical Engineering qualifications
• Experienced multi-skilled engineering experience with heavy plant equipment and working with Hydraulic Systems
• Able to read and follow electrical wiring diagrams
• Fault find and diagnostics of CANBUS Systems as well as electrical fault finding
• Good IT literacy numeracy and analytical skills.
• A strong problem solver, with a customer-focused approach, you have good verbal and written communication skills.
• You are quality-oriented and experienced in flexibility and adaptability.
• Ideally, a self-motivated individual able to work as part of a team with enthusiasm and drive
• Field Service Engineer

Responsibilities

• Be responsible as a Field Service Engineer for maintaining, servicing and repairing equipment.
• Providing a good level of customer service through product knowledge and customer interaction.
• Complete all service, repair, warranty and inspection jobs allocated daily, to a high-quality standard
• Build strong rapport and relationships with customers, through professional behaviour and a customer-focused mind-set
• Respond to routine enquiries from customers about the technical aspects of the organization’s products and services
• Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
• Develop skills and knowledge of the organisation’s products and service
• Comply with all Legal and company standards, such as code of conduct and H&S practices.

APPLY TODAY FOR THIS FIELD SERVICE ENGINEER ROLE