Post title – Air Conditioning Engineer

Post reports to – Technical Manager

Purpose of job –

Our business is organised in regional teams of up to 20 engineers who work in concert with our central technical support team to deliver, service, repair, maintain and install the full spectrum of commercial building services.   You and your colleagues will be the customer facing powerhouse of our business within your region with a portfolio of key clients and sites.

Principal accountabilities –

• Fault finding and repair.
• Reactive maintenance, serving / ppm and installation of air conditioning systems.
• Working on different systems of air conditioning including split systems, cassettes, VRV’s and VRF’s.
• Reactive attendance to emergency callouts on 1 in 4 callout rota.
• Where appropriate to do so, providing our site-based client teams with guidance on the operation and management of their assets and advising them when their plant needs to be replaced or up-graded rather than repaired. 
• Providing data to support the creation of quotations (including equipment, parts, and labour).
• To deliver our contracted performance targets and CMS expectations including:
  • Health & Safety
  • Work standards
  • PACE - Profit after controllable expenses
  • Conformity with our core processes and workflows
• To be the Subject Matter Expert for one of your regional team’s key technical competencies.
• Be an enthusiastic ambassador for our business, consistently living our values, exceeding the expectations of our customers, promoting our brand, and delivering the bottom line, contributing to the wider business by committing to culture of openness, continuous improvement, collaborative working and interdependence with other teams and team members.

Necessary Experience and Attributes –

Good interpersonal skills.

The ability to work independently and take initiative.

Ability to work as an individual and as part of a team.

Excellent written and verbal communication skills.

Excellent time management and organisational skills.

Outstanding customer service skills.

A friendly and professional telephone manner.

Working knowledge of Microsoft Office packages.

Strong attention to detail.

Computer Literate.

General Safety Responsibility –

You are responsible for your own health and safety while at work and for the safety of any other person who may be affected by your acts or omissions. You are responsible for:

• Complying with the requirements of the Company’s Policy Statements.
• Maintaining a sustained focus on employee safety and others affected by all works.
• Complying with the detailed safety responsibilities as set out within the Company’s Business Management System.

Specific Safety Responsibility –

Responsible for:

Communication

Training

Accident Reporting / Investigation

Provision and Use of Work Equipment

Document Control

Health

Personal Protective Equipment

First Aid and Fire Arrangements

Environmental Aspects

Specific Training Courses Applicable to this Role –

• Able to pass a DBS check for relevant convictions[1].
• F Gas (2079) Category 1.
• Time Served or NVQ Level 2 or 3 – Air conditioning and Refrigeration.
• City and Guilds Level 2 or equivalent.
• 18th Edition experience working with VRV’s, Split units, Chillers and AHUS’s.
• Current Driving License and able to work in the UK.