The Pest Control Technician is to provide complete pest control services (including proofing) to our client to control all pest species covered under our contract and, by thorough inspection, identify any environmental conditions conducive to any pest activity whether covered by the contract or not.

This requires visiting Stores, Foodhalls, Outlets, Depots & Office sites at agreed intervals governed by the specification service delivery and carrying out a detailed inspection in a safe and professional manner with due regard to Health and Safety and Hygiene regulations. This would involve providing an effective service to our clients site to effectively communicate observations verbally as well as in writing via the reports.

Key Accountabilities:

To attend training courses as and where necessary and to ensure personal job skills keep pace with technical and business developments.

Carry out any onsite practical training & awareness training with other colleagues.

Take “ownership” of all pest related issues, i.e. infestations/cleaning/proofing, to resolve ongoing problems.

Respond promptly to genuine emergency call outs from the Helpdesk.

To work in a manner to support the achievement of company KPI delivery.

Formulate detailed reports on stores, escalating issues to all relevant stakeholders.

To identify infestation non-repairable faults in plant and machinery and promptly advise the Area Manager of findings, with recommendations regarding suitable replacement.

To prioritise detailed recommendations to stores and to achieve agreed timescales and response times to proactively defend against Pest activity.

Where pest proofing works is non-repairable, to make recommendations to the National Pest Control Operations Manager and Field Support Supervisor (FSSs)

To carry out proofing works and installations within the individual’s technical competence in accordance with current specifications.

To advise and document to the SM of any pest activity and how this may be detrimental to the smooth running of the store.

Following inspections provide a written report detailing pest activity detected and any environmental conditions that may adversely affect the store the which may be submitted to Trading Law, Operational Managers, SM’s etc

Maintain and keep vehicle and equipment supplied in good working condition.

To order preparations, spares to the laid-down procedures.

To comply with any other reasonable request or instruction from the company.

When require support of other engineering disciplines provide flexibility to service.

To always comply with the company Health and Safety Policy.

Use pesticides in a safe and responsible manner as specified under the Control of Substances Hazardous to Health

To work in a manner to support lowest cost to operating ethos.

To ensure all systems are working to optimum energy efficiency.

To always represent the company in a professional manner and develop a good working relationship with City and customer colleagues.

To work with company and customer colleagues to ensure that laid-down standards of quality are maintained at all times.

Knowledge, Skills and Abilities:

Professional Qualifications:

• Royal Society of Health Cert in Pest Control or British Pest Control Association Diploma’s Part 1 and 2.
• Bird proofing work is desirable.
• General building/fabrication skills is desirable.

Specific Knowledge:

• Experience with Pest control environment.
• Experience in retail, leisure or FM sector is desirable.
• Good PC literacy
• Good communication skills, both written and verbal.
• Full driving licence.

Behaviours:

• Helpful/professional manner
• Customer focused
• Self-motivated
• A hands-on, can-do and flexible approach to your work is an essential requirement
• You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding customer service.

Please note this post will be subject to a basic disclosure check

The Company

In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal – to make a positive change in the facilities management industry.

The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships. Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model.

It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world’s most trusted facilities management companies. The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia. It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets.

Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.