Company Van/Car, Pension Scheme, Mobile Phone, PDA, Uniform & Power Tools
Permanent
Full Time
Salary: £38k - £45k DOE plus bonus and Commission
 
Are you ready to take the next step in your career and contribute towards making the world a safer, smarter place? Do you want an opportunity to enhance and improve your skills?
You will not only become part of a growing team but also have the satisfaction that you are helping customers to protect what matters to them most with a reliable, consistent and quality service.
With over 52 years of experience to draw upon, recognised for its industry standards, innovative solution with cutting edge products and incomparable customer service (it’s why we are still thriving in a hugely competitive market).
Main Function/Job Objective:
Responsibility for the development and performance of engineering.  Provide support to the engineers and senior engineers with any training needs.  Motivate to achieve branch contribution targets. Promote a high level of customer care in order that the service provided meets the customer’s expectations.
Principal Responsibilities:
 

• Encourage and give guidance on complying with Company procedures for:
• Contract /design review
• Health and safety
• Company vehicle use
• Timesheets, holiday forms, business expenses
• Controlling material cost
• Provide leadership and give guidance with Industry Standards and encourage improvement
• Promote the achievement of service level targets and any other customer requirements
• Carry out performance review of engineers and monitor their adherence to job descriptions
• Promote generation of sales opportunities
• To work with the HR Department and Management to identify training needs within the business and assist in recording personal development for employees.

 
Relationships and Roles:
 

• Ensure relationships with clients are maintained successfully
• Develop successful performance with sales team through support and encouragement
• Conduct regular coaching, counselling, advice, support, motivation or information that engineers and senior engineers need in order to help them meet their targets and objectives
• Liaise with sales and national accounts personnel to ensure work

 
Regional Responsibilities
 

• Assist and support branches and Managers to achieve financial targets set by Directors
• Implement and manage weekly/monthly financial forecasting across the region
• Responsible for the control/management and resolution of all client/contractual engineering complains within the region
• Assist in regional cover at the branches when needed
• Work with the HR Department on recruitment

 
Knowledge and experience

• Minimum of 5 years engineering experience preferably (CCTV, Fire, Access and Intruder)
• Experience leading a team of engineers
• Good communication, interpersonal and organisational skills
• Full UK driving licence

Benefits
Competitive pay structure
Travel, Overtime, Call out and stand-by allowance
Commission scheme for up-sell and modifications
Employee Referral Scheme
Pension Scheme
Long service annual leave rewards
Company Vehicle, Phone, and tools