Field Service Engineer

Salary: £25,000

Location: Bristol

Shift pattern: 6 days on, 3 days off.

Early shift of 7am - 4pm, or late shift of 11am - 8pm, alternated.

Start Date: ASAP

Permanent Position

JOB DESCRIPTION

Our client, a leading provider of point of sale, payment and loyalty solutions in the retail and forecourt markets, is looking for Field Service Engineers to join their growing teams. They provide a range of products and solutions to their customers which help them to increase profits through increasing basket size, customer loyalty and footfall, serving customers more efficiently and cost-effectively.

They design, build, install, and support systems in over 5000 retail sites - processing over 20 billion transactions each year through their data centres.

RESPONSIBILITIES:

• Attending maintenance visits as required
• Responding to all calls within the required service level agreement (per call)
• Responsible for asset management
• Providing accurate and timely call closure and stock reporting
• Attending proactive maintenance, basic installation and joints visits as scheduled by Operations Team
• Completing all engineering paperwork

REQUIREMENTS:

• Full UK driving license
• Excellent communication skills
• Excellent organisational skills
• Basic technical aptitude
• Ability to work under pressure
• Previous experience in similar role

DESIRABLE SKILLS BUT NOT ESSENTIAL

• SPA Passport
• Service delivery experience

ESSENTIAL SKILLS

• Full UK Driving License
• Previous experience in similar role