Reports To:

Global Service & Spares Manger

Function:

Operations

Strong Relationship With:

Engineering, Electrical, Sales, Supply Chain, Spare Parts

Department:

Service

Direct Reports:

0

Travel Required:

20%-80%

Passport Required:

Yes

The Test & Service Engineer tests, commissions and maintains friction welding machines on site and at customer locations around the globe.

Primary Responsibilities and Essential Functions

1. Communicate with customers in a professional and knowledgeable manner

2. Travel requirements throughout Europe as well as worldwide to install and repair machines, must be able to work without supervision.

3. Dismantle defective machines and install new or repaired parts, following specifications and drawings, using precision measuring instruments and hand tools.

4. Work closely with customer to diagnose and repair machines.

5. Install and repair electrical apparatus, such as wiring and electrical/electronic components of machines.

6. Install machinery and equipment according to drawings and other specifications.

7. Lay out, assemble, install and maintain hydraulic and pneumatic equipment, and repair/replace gauges, valves, pressure regulators and related components.

8. Install, program or repair automated machinery and equipment, such as flash turn off, programmable controllers, conveyors, robots, etc.

9. Apply trouble shooting expertise utilizing visual inspection, listening for unusual sounds to determine machine malfunctions as well as discussing machine operation and variation with customer personnel.

10. Provide instruction to customer personnel to operate our machines and equipment in a safe and effective manner.

11. Promote cultural values and behavior in others (Respectful, Purposeful, Integrity, Collaborative, Adaptable, Positive Attitude, Excellence, Effective Communication, Self-motivated, Responsible, Recognition & Appreciation)

12. Perform other assignments, as requested by manager or supervisor

13. Advise and recommend future technical and/or operational direction and process improvements as related to this function.

Required Skills and Competencies

1. Exceptional verbal and written communication skills.

2. Mechanical and Electrical System proficiency

3. Demonstrated ability to effectively troubleshoot and anticipate results.

4. Ability to independently navigate foreign airports and countries with comfort.

5. Proven ability to work without supervision.

6. Must conduct oneself with the highest level of professional and ethical standards.

Preferred Skills or Competencies

1. PLC & Robot knowledge.

2. Foreign travel experience.

Physical Requirements

1. Ability to perform general office-related activities.

2. Flexibility and stamina as required of lengthy travel

3. Use hands for purposes of keyboarding; hand tools, handle or feel.

4. Occasionally lift and/or move up to 18Kgs.

Required Education and/or Experience

Higher National Certificate or equivalent
Experience with Hydraulic & Pneumatic circuits