NBCUniversal has an exciting opportunity for a talented individual to become a Storage Engineer for our Enterprise Technology and Infrastructure - Storage department, which, supports Enterprise Technology, Broadcast and Production systems across the NBCU portfolio globally. This role will be responsible for maintaining and supporting 24x7x365 high availability storage environments for NBCUniversal. You will provide support for all operational-based changes for all supported applications. You will also be a point of escalation for any major impacting incidents where storage support is needed and would manage until resolution.

Key Responsibilities

Essential Functions:

• Support all storage technologies and process lifecycles in the NBCU enterprise, specifically file, block, tape, and object storage systems - both on-prem and cloud.
• Provide level 2 support to MSP teams who are tasked with maintaining some of these systems including 24x7 on-call support.
• Participate in investigations of application performance issues within Media Operations and Enterprise Systems and their integration points to identify systematic issues and root causes.
• Follow up with storage vendors to resolve system issues and drive future development.
• Upgrade and patch systems as required for enhanced functionality and security issue resolution.
• Develop scripts for the automation of routine tasks.
• Develop partnerships across engineering teams, including compute, network, database, automation, cyber, and application support for cross-facility support and engagement.
• Provide updates to management and clients on support and project tasks.
• Provide training and documentation of systems and support procedures to be utilised by the larger engineering and operations teams at the facility.

Responsibilities are not limited to the above description and may be modified at any time by the Company