Job Title: Security Faults / Reactive Engineer
Salary: £36,000 - £46,000 (depending on experience)
OTE: Up to £55,000+
Location: West London and surrounding areas
Benefits: Company vehicle, excellent earning potential, and more

Are you an experienced Intruder Alarm Engineer looking for a new challenge? This is an exciting opportunity to join a thriving and expanding security systems provider working across West London and nearby areas.

The Role
As a Security Faults / Reactive Engineer, you'll be responsible for reactive maintenance, troubleshooting, and fault-finding across a range of Intruder Alarm systems. You'll also work on Access Control, CCTV, and Fire Alarm systems, providing a prompt and professional service to customers across the region.

Key Responsibilities

• Carry out servicing and fault-finding on Intruder Alarm systems (conventional and wireless).
• Diagnose and repair faults efficiently and effectively.
• Support maintenance of Emergency Lighting, Access Control, and Door Entry systems.
• Work on IP and analogue CCTV systems, including basic networking.
• Maintain compliance with industry standards and NSI codes of practice.
• Communicate with customers in a clear and professional manner.

Skills and Experience

• Solid experience with Intruder Alarm systems is essential.
• Additional knowledge of Fire Alarms is advantageous.
• Familiarity with Dual Com monitoring and communication devices.
• Comfortable working with all major brands of security panels and app-based systems.
• Knowledge of NSI codes of practice and current industry standards.
• Full UK manual driving license is required.

Who You Are
You're likely based in or near West London and have strong technical abilities in Intruder Alarms and related systems. You're self-motivated, organised, and confident working independently in the field. Great communication and problem-solving skills are a must.

What's in it for You?

• Competitive basic salary + generous on-call and commission structure (earnings up to 10%).
• Company vehicle, uniform, PPE, and tools provided.
• Up to 25 days' holiday + bank holidays + 1-day attendance bonus.
• Pension scheme.
• Private BUPA health & safety and employee assistance programme.
• Career progression opportunities with regular training.
• Staff referral scheme and recognition programmes.
• Company sick pay and social events.

Working Hours and Additional Info

• Standard hours: Monday to Friday, 8:30am - 5:00pm.
• On-call duty approx. 1 in 9 weeks (additional payment applies).
• Some work at height using ladders may be required.
• Travel across West London and surrounding areas.
• NSSA Security Screening required.