Position: Office Administrator (Fire & Security)
Location: Birmingham – Office-Based
Working Hours: Monday to Friday, 8:00 AM – 5:00 PM

Overview:
We’re seeking a motivated and well-organised Office Administrator to join our clients lively and supportive team based in Birmingham. This is a great opportunity for someone who enjoys a busy, people-focused role and takes pride in keeping operations running smoothly behind the scenes.

Key Responsibilities:

• Deliver friendly and professional support to clients and guests visiting the office.

• Provide essential administrative support to the operations team, ensuring daily service tasks are completed efficiently.

• Assist in end-of-process duties, acting as a final checkpoint after engineers have completed their scheduled work.

• Maintain and update internal systems, including uploading documents, verifying certifications, and keeping customer spreadsheets current.

• Manage incoming communications — phone calls and emails — from both internal colleagues and external stakeholders.

• Work collaboratively with team members to improve internal processes and drive day-to-day efficiency.

Note: Duties may evolve depending on business needs.

What We’re Looking For:

• Attention to Detail: You take care in your work and catch mistakes before they cause problems.

• Technically Capable: You’re confident using modern office software and can pick up new tools quickly.

• Strong Communicator: You have great written and verbal communication skills and can engage professionally with others.

• Self-Starter: You’re proactive, stay organised, and manage multiple responsibilities with a can-do attitude.

• Team Player: You enjoy working with others and contribute positively to a collaborative work environment.

What You’ll Get in Return:

• Competitive Pay: A salary that reflects your experience and contributions.

• Work-Life Support: Standard working hours with a focus on maintaining a healthy balance.

• Positive Culture: Join a team that values cooperation, encouragement, and a positive atmosphere.

About My Client

My client is a market leader in the provision of advanced life safety, security, and fire protection systems. They pride themselves on delivering high-quality, reliable, and innovative solutions across various industries, including commercial, residential, healthcare, and government sectors. With a strong emphasis on customer satisfaction, operational excellence, and continuous improvement, they are now looking for a skilled Administrator to aid the engineers in their Midlands-based operations.

This is a fantastic opportunity for an experienced Administrator looking to take the next step in their career and join an established, well-respected organisation with a focus on employee development and long-term success.

How to Apply

To apply for the Administrator role, please apply with your most up to date CV to the email in the job advert.