We have an exciting job opportunity for a Modernisation Sales Representative to join our Belfast team.

Purpose:

The Modernisation Sales Representative is responsible for winning and maintaining customer business, whilst working within a close-knit team and driving customer excellence throughout the organisation.

Key responsibilities:

• Proactively develops and creates customer relationships in area of responsibility.
• Is accountable for developing KONE position in your customer base or market area.
• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g., cross-selling)
• Ensures customer satisfaction and manages any queries.
• Documents the customer and contact information and maintains accurate customer data.
• Proactively generates opportunities from outside current customer base.
• Manages requests for quotations.
• Is accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets.
• Is accountable for finding customer needs and that KONE’s solution matches with the needs.
• Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts.
• Responsible for on-going account management and renewal of existing contracts
• Validates that the contents of the contracts are in line with the negotiation process outcome.
• Maintains full information of opportunities, tasks, and visits (sales funnel management)
• Responsible for timely and accurate reporting in CRM
• Responsible for gathering relevant information about market and competitors from the field.
• Supports the finance function in money collection.
• Drives execution of individual sales plan

Key Skills & Experiences:

• Previous experience and results in sales and customer management
• Background in Service Sales is desirable.
• Experience in winning new contracts and building existing portfolio.
• Enjoys working with customers, stakeholders and building relationships.
• Managing and resolving any queries.
• Problem solving and finding solutions.
• Able to provide exceptional customer service.
• Good knowledge of contractual and financial terms.
• Excellent communication skills in both written and spoken English.
• Lifts industry experience is desirable.
• CRM, Salesforce experience is desirable.
• Good IT skills.
• Clean driver’s license.

We offer a competitive salary plus benefits.