Experienced Customer Service / Sales Administration Executive
Posted a week ago by Close Resource Management Ltd
Our client, an international engineering and manufacturing organisation based in the Northwich area, is now looking to recruit an experienced Customer Service Administrator / Sales Administrator to join their team.
THIS IS A 3 MONTH TEMP POST INITIALLY - MAY BE ONGOING.
The successful canddiate must have either extensive B2B customer service experience OR experience from within a very similar role.
The successful candidate MUST be an excellent communicator, and be able to operate and improvise under pressured timescales, and handle numerous issues all at once!!!
Key Responsibilities
- Respond to service enquiries via multiple channels including email and telephone
- Manage and send service contract renewals
- Maintain and administer the service library and related documentation
- Liaise with site representatives to schedule and confirm dates for services
- Collect and record feedback on quotations and contract renewals
- Provide general support to the Service Department team to ensure efficient operations
Ideal Candidate Profile
Proven background in customer service with a strong understanding of excellent customer service practices
- Proficient in Microsoft Office applications, especially Excel
- Strong attention to detail and problem-solving skills
- Type:
- Temporary
- Contract Length:
- N/A
- Contact Name:
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- Telephone:
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- Job Reference:
- CRMGE61
- Job ID:
- 216424273
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