Field Service Manager, Semi-Conductor Equipment

Posted a week ago by TRS Consulting

Location:
Birmingham

Field Service Manager, Semi-Conductor Equipment

  • Basic salary £75,000 - £85,000
  • On Target Earnings £97,000
  • Bonus 15%
  • Company Car
  • Share Options
  • Pension
  • Healthcare

The Role – Field Service Manager, Semi-Conductor Equipment

This market leader now seeks to recruit a commercially astute Field Service Manager responsible for: 

  • Delivering world class technical support to meet customer and business requirements
  • Leading the factory technical support team and empowering them to support global field teams
  • Managing global factory escalations and regional customer care centres, assuring consistency of performance across all regions
  • Working with operations and logistics to define global service spares footprint and ensuring customer expectations are met

Your Background – Field Service Manager, Semi-Conductor Equipment

To apply you should be able to demonstrate: 

  • A background working in a field service management or technical support service management role within a high technology instrumentation sector (semi-conductors, analytical instrumentation, scientific, laboratory, medical or high value electronics capital equipment)
  • Ability to work with cross functional teams and lead projects
  • Excellent verbal and written communication in English and presentation skills with MS office proficiency
  • Customer interaction and training skills
  • Ability to multitask, be a strong team player and motivate others
  • Self-sufficient in computer/networking skills necessary to analyse and summarize data
  • Have a flexible and adaptable approach with high levels of integrity

The Company - Field Service Manager, Semi-Conductor Equipment

  • One of the largest manufacturers of specialist laboratory and life sciences systems in the world
  • This instantly recognisable market leader is renowned for their world-class manufacturing facilities , excellent customer service and innovative products used within the healthcare, laboratory, biopharmaceutical and life sciences sectors
  • An extensive and personally-tailored training program will enable you to develop the skills to thrive in this role, while the size and nature of this business can accommodate progression into a senior management or director level role

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or an employment business.

Type:
Permanent
Contract Length:
N/A
Job Reference:
TC8836D
Job ID:
215568492
Applications:
Less than 10

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