IT Field Technician - Liverpool - £22K - £25K

Key Skills / Experience:

 • 2 – 4 years’ demonstrable experience in a relevant field. 

• Certification: Relevant certification in Cisco and/or Microsoft.

• Hands-on working knowledge of firewalls, HP Aruba switches. 

• Current network troubleshooting skills, including 'working knowledge' of LAN & WAN technologies. • Windows Active Directory, including Microsoft Office 365 suite and Azure active directory.

 • Some VMWare and Microsoft Hyper V Clustering experience would be beneficial.

 • Windows Active Directory, including Microsoft Office 365 suite and Azure Active Directory. 

• Some experience in recent Microsoft Server 2016-2019 builds. 

Main Job Purpose:

IT Field Technician

 • Provide support and advice on a wide range of IT services and technologies, including Microsoft, Google and Apple platforms.

 • Process incoming requests for support, through the service board.

 • Participate in and sometimes lead smaller Project work at client sites. 

• Working with Account Managers as part of a “Client Team”, acting as Technical Lead for specific customers, recommending, advising and guiding on their strategic IT plans. 

Key Responsibilities: 

• Regular scheduled visits to client sites.

 • Monitor service board and progress accordingly. 

• Reactive site visits when necessary to help resolve issues.

 • Maintain clear communication to the team and clients. 

• Assisting account managers by responding to queries regarding sites.

You will need to use your own vehicle (mileage will be paid)

Type:
Permanent
Start Date:
01/10/2020
Contract Length:
Permanent
Job Reference:
nnltd 6039
Job ID:
212601403
Applications:
Less than 10

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