Position:        Service Architect - Digital Services – Public Sector

Location:        Midlands (prestigious Head Office) + flexible home working

Salary:            £50 – 57K + comprehensive Employee Benefits


We are seeking a talented Service Architect to join a newly created team delivering an exciting transformation Programme in a very high profile Public Sector setting. This is a great time to join our Client as they embark on a Digital Services transformation programme and you could feature at the very start as the team are brought together and the Programme is launched.  Key aspects of the role include:

  • Develop the service architecture to support the strategic transition of business solutions into production, (integrating business, information and technology architecture)
  • Be responsible for the development and documentation of the Digital Services Service Strategy and associated roadmaps
  • Collaborate closely with architecture team and Customer Service Manager to define service objectives and other performance indicators
  • Ensure the ICT service architecture meets all the relevant industry / national standards and demonstrates consistency of design  across all ICT programmes
  • Be commercially astute, ensuring consistent focus on ‘service v cost’

About You

Essential Skills and Experience:

  • Current or recent experience architecting service solutions in IT in a large complex multi-faceted organisation – 3+ years minimum
  • Able to demonstrate examples of translating User requirements into IT Service Designs – 5+ years
  • Strong commercial awareness, ‘service v cost’
  • Strong IT focus on current technologies and operational service delivery
  • Able to demonstrate a strong focus on service excellence
  • Experience of specifying and negotiating delivery of 3rd party IT support contracts
  • Strong problem solving skills, strong strategic thinking skills
  • High level of communication, negotiation and influencing skills
  • Strong stakeholder management skills
  • Any experience delivering service design / architecture as part of IT modernisation transformation programmes is preferred, (particularly Cloud/Azure, O365 technologies)

Contract Length:
Job Reference:
CJ 1076
Job ID:
Less than 10

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