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Title

Server Infrastructure Technician (NHS)

Salary/Rate
£14 - £17.50/hour
Location
Grays, Borough of Thurrock
Posted
12/07/2019 (10:33)
Agency
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Description

Band 5 Server Infrastructure Technician

Location: Grays, Essex

Hours: Monday - Friday, 9am - 5pm

Duration: Expected to be for 12 weeks, potentially longer

Pay: £14.00 Paye - £17.50 Umbrella

  • To update and record all incidents and problems in order to provide good data for Incident and Problem Management
  • Monitoring and proactively maintaining virtual server environment and applications.
  • To restore normal service to the internal customer as quickly as possible, following diagnoses of the incident/problem or if necessary, begin escalation process
  • Using initiative to resolve complex incidents, seeking advice as required in line with departmental policies and procedures
  • To provide guidance, advice and training to 1st & 2nd Line technicians on incident/problem resolution.
  • To offer general and specific advice to internal customers, which at times may be seen as complex for non IM&T Staff and to provide detailed guidance on how to complete tasks as required.
  • Update and maintain internal documentation and knowledge base.
  • Use remote access function to resolve problems directly with user, or where appropriate visit user and resolve issue face to face
  • To maintain relationships with interfacing business functions and other IT functions
  • To update all incidents assigned to you by the ITT Service Desk in order to provide good data for Incident and Problem Management
  • To implement escalation procedures as appropriate

Highly Desirable:

  • Be specialised in VMWare 6.0 or later virtualisation infrastructure technologies across a Windows Environment
  • Have Sound technical knowledge of Microsoft Active Directory for services integration and should be capable of administering Windows Server 2008/2012/2016 Servers Management/Active Directory.
Type
Temporary
Start Date
ASAP  
Contract Length
12 weeks and potenti  
Job Reference
Technician - Grays
Job ID
210401711
Applications
Less than 10
 
 

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