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Location: Halesowen or Luton
Job Sector: Technical Services
Hours: 35 hours per week
As the Engineering Manager, you will contribute to our vision of being the leading residential property manager, as recognised by others by:
Acting as the technical point of contact for operational issues and queries, and supporting the wider business in a consultative approach.
Undertaking technical contract management of key M&E service providers to ensure high quality delivery
Ensuring our supply partners are delivering service and projects to the correct standards.
This role reports to the Technical Services Manager and you will form part of a 4-person team working from our Halesowen Office.
You have specific experience in managing high risk or high complex assets, including lifts, district heating schemes, CHP and electrical distribution (HV & LV).
Your knowledge and practical experience of managing buildings with numerous Mechanical and Electrical Building Services and associated suppliers is essential for this role.
Strong supplier management & performance improvement skills comes naturally to you as you have extensive technical experience.
You are electrically biased ONC, HNC, OND, HNC, NVQ Level 3 or Higher and are qualified in Health and Safety, either IOSH or CITB SMSTS.
FirstPort is the largest and most experienced residential property manager in the UK, employing more than 3,000 colleagues dedicated to looking after peoples’ home.
Great property management is about more than just bricks and mortar. We recognise and value the contribution our people make to our business and we are committed to ensuring they are skilled and equipped to do the best job they can and that they have the opportunity to realise their full potential.
Our Values set out the commitments we have made to deliver excellent service and they inform the relationships that we have with customers and clients. They shape our culture and are used in measuring and rewarding performance.
Initially, your focus will be working to improve services across our extensive lift portfolio, specifically:
Provide technical M&E support to the Technical Services team and wider business in a consultative approach.
Develop and manage the technical support and delivery for key M&E systems specifically around our Passenger Lift portfolio
Manage the service delivery of our high-focus technical suppliers, including the review and implementation of maintenance recommendations that are advised to meet Health & Safety, and compliance standards.
Provide a comprehensive M&E technical service that effectively supports the operational portfolio, with a strong stakeholder focus.
Develop and implement detailed maintenance schedules in conjunction with our key service providers
Develop lifecycle replacement pipelines for key assets and working with wider business stakeholders (Major Works, Surveyors etc.) deliver the lifecycle and remedial works
Identify gaps in team and business performance and implement appropriate procedure, process and solutions.
Review M&E modernisation/capital replacement proposals to ensure specification and value for money are robust, making recommendations for improvement where possible.
Though a predominantly office based, that the role will involve some UK travel to support operational issues and queries.
Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
We’re committed to promoting diversity at FirstPort and recruit on merit. We will consider applications from job share applicants.
Ready to Apply?
We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.
If you meet the criteria for the role we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager and up to three other key stakeholders.
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FirstPort Property Services