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Title

Telecoms Engineer

Salary/Rate
£25000 - £28000/annum car/allow + benefits
Location
Bristol
Posted
13/06/2019 (09:09)
Agency
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Description
Telecoms Engineer, Bristol

Resolve Recruitment are working with one of the leading Telecoms groups who provide a range of solutions to businesses across the UK. Due to growth within the Engineering team, they now seek a Telecoms Engineer to join their established team.

The role;

* responsibilities to cover core business of telecommunications Tech Support and installations

* Application creation and build assistance in line with product strategy

* Continued maintenance of applications

* Record notes of customer calls via RPM customer base management system (Synergy)

* Raise support tickets for customer as and when required for technical support desk

* Rectify tickets within set timeframes and SLA (Service Level Agreement)

* Assist with installations of RPM systems to customer premises nationwide when required

* Assist with customer visits as and when site visit required to rectify ticket

* Updating of Synergy customer notes/tasks when required

* Liaise with customer throughout ticket process to ensure customers are kept informed through to resolution

* It is highly likely you may need to be away from home from time to time whilst supporting installations/faults at customer premises

* Out of hours and/or overtime may be required from time to time

The person;

* A true leader and motivator, self-driven & self-motivated, results-oriented

* telecoms installations engineer (experienced in traditional, hybrid and cloud systems).

* has experience of Cat5e cabling, data networks and telephony analogue lines

* Natural forward planner who critically assesses owns performance

* Someone with a telecoms networking and cabling background is ideal BUT not essential

* Either a strong IT Networking, Data networking or CAT Cabling will be considered

* Some who can spend periods of time away from home for project installations

The rewards;

* Basic salary of up to £28,000 depending on experience + overtime

* Van (or expenses) & other company benefits

* Accommodation, expenses & £25 additional paid for any nights away

* Other excellent benefits & perks

* Recognised training, ongoing support and professional qualifications

For more information on this exciting and rewarding Telecoms Engineer career APPLY BELOW

Key:

Lead Technical Support Engineer, CAT Cabling, Networking, cabling, data networking, programming, IT Networking, Bristol
Type
Permanent
Start Date
ASAP  
Contract Length
Permanent  
Telephone
Job Reference
ER-LEAD-BRI
Job ID
210215130
Applications
Less than 10
 
 

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