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The CAD Support is responsible for the local CAD engineering tools (mainly AVEVA PDMS, Diagrams and Engineering).
The CAD Support is the operational lead responsible for all or part of the following activities:
Manages user profiles and permissions
Provides an overview of the functionalities and configures the applications
May oversee the correct operation of local infrastructures (servers, network) and performance indicators
Support to the engineering teams working with CAD applications:
May be required to deliver training
Provides first-level support for users, i.e. for the engineering teams, in relation to the correct use of engineering applications
Performs a first level of assistance in case of problems and, if necessary, alerts support teams in France or the IT operator
The CAD support person is in constant contact with the engineering teams, the CAD teams in France and the local IT technical support.
Responsible for escalating issues
Provide functional reporting to the site IT/CAD Lead
Key relationships: The CAD Support is part of a small team and has regular contacts with the corresponding teams in France. The CAD support reports to the IT/CAD support Lead.
Essential Skills / Qualifications:
Engineer with CAD experience in particular AVEVA software (AVEVA PDMS, Diagrams and Engineering).
Knowledge of a CAD system for Engineering activities.
Language(s): English, French is strongly desirable
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.
Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.
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