IMServ is one of the UK’s leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software.

PURPOSE OF THE JOB:

To manage the internal audit plan

To undertake the internal audits designated in our internal audit plan

To satisfy the requirements of all held ISO certifications, applicable energy regulations, and any associated contractual requirements.

To provide and present reporting as required to Board level and other business forums

To review operational process within the business to support maintaining all accreditations. 

To review and/or provide commentary on developing new and existing policies, procedures, and controls.

To undertake RCA investigations

CONTEXT AND MAIN ISSUES:

To ensure the business complies with relevant regulations, internal controls and bespoke contractual requirements

To understand and translate the impact of varying categories of non-compliances to the business at all levels

To ensure alignment of internal audit approach with business strategy

To engage with business process owners to drive timely resolution of non-compliances

Identify and reduce all business and financial risks through effective implementation and monitoring of controls.

Act as an objective source of independent advice to ensure validity and legality of issue resolution

Engage in continuous knowledge development regarding sector’s evolving rules, regulations, best practices, tools, techniques and performance standards

MAIN ASSIGNMENTS:

Identify and assess areas of significant business risk

Determine internal audit scope and plan audit schedule - to include-operational audits, process audits, IT audits, governance and ISO reviews.

Obtain, analyse and evaluate documentation, reports, data, flowcharts etc.

Manage risk based/control audit assignments.

Conduct ad hoc investigations into identified or reported risks.

Prepare and present audit reports that effectively present audit results and business impact for business stakeholders

Ensure complete, relevant and timely audit information is reported to Management and/or applicable Risk Committees.

Perform the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations

Build positive working relationships with business stakeholders

Evaluate internal controls and make recommendations for improvements

Recommend actions to address and control weaknesses (and improvements to controls)

Negotiate and assist in design of suitable corrective actions and timelines with appropriate business managers

Track progress of audit actions, obtaining sufficient evidence to confirm closure

Conduct follow up audits to monitor issue resolution

Identify trends

Develop internal audit function by suggesting improvements to auditing practices, methods and documentation

Maintain open communication with management

Provide assistance in the review of bespoke customer requests/Bids and Tenders of potential impact to IMServ’s accreditations

Provide assistance with management and hosting of any external audit

To deputise where/when required for Senior Managers in all audit related matters

PERSON SPECIFICATION:

Proven experience in an internal audit environment.

Ideally qualified as an internal auditor in ISO14001, ISO9001 and ISO27001 standards

Proven knowledge of auditing standards and procedures, laws, rules and regulations

Ability to work independently and as part of a team

Analytical and critical thinker with strong conceptual and problem-solving skills (8D would be nice)

Self-motivated, focused and determined

Sound independent judgement

Effective communication skills, both written and verbal

Good time management, planning and organizational skills

Able to identify potential problems and draw informed conclusions

Able to align approach to business strategy to identify key concerns

Able to deal with confrontation

Relationship builder

Meticulous attention to detail

Advanced computer skills with MS Office Suite

Ability to manipulate large amounts of data and to compile detailed reports

ISO 45001 Lead Auditor

An understanding of the UK Utility / Energy sector (desirable)

Company benefits:

28 days annual leave plus Bank Holidays (contract dependant)

Annual leave Buy & Sell Scheme

Enhanced Salary Sacrifice Pension Contributions

Life Assurance up to 6 X Base Salary*

Subsidised Health cover*

Subsidised Dental Cover*

Contribution towards Eye Tests and Glasses

In Office & Out of Office Social Events

Retailer Discounts Platform

Employee Assistance Program

Wellbeing Centre

Car Salary Sacrifice Scheme*

Reward & Recognition

(*Length of service & T&Cs apply)

Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK’s leading and growing energy data collection and meter operations service provider.

Diversity and inclusion have long been at the heart of of IMServ’s success.  As we continue our growth, our focus remains on ensuring that equality, diversity, and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity and we are keen to encourage applications from as inclusive a group as possible.  We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership.                                                   

These are the key drivers of our business, that our customers really look to us for.

(Please note that we reserve the right to close this position before the expiry date)