Logistics Account Manager

Salary: £30,000k - £32,000k plus excellent benefits 

Role: Full Time Permanent - Monday – Friday 

Location: Teesside – Middlesbrough

This is an excellent opportunity to join a large European organisation in a Logistics Account Manager role. You will be the main point of contact for your customers, providing support to road, Sea & Rail freight throughout the UK / Europe. This is a new additional role to the logistics team and you will be able to add real value to the FMCG organisation.   

Role Information: - 

• To provide operational support to customers in the UK and Europe 
• Account Coordination and communication, shipping, import, export & UK road 
• Build and maintain strong relationships with suppliers and internal customers ensuring excellent operational performance. 
• You will be responsible for giving effective and clear instructions using excellent communication skills, both verbally and written, in a professional manner to all internal and external contacts/personnel. 
• Plan, book, record and confirm all appropriate transport arrangements. 
• Operate the computer traffic system ensuring accurate data input, regularly checking and updating confirmations, transactions and orders. 
• Liaise with drivers, shipping agents & freight forwarders supplying them with clear and detailed instructions. 
• Assume responsibility for any consignment issues within the transport office, reporting these to the Transport Manager and effectively handling any queries. 
• Provide calculations regarding sales and job costs in accordance with internal procedures. Responsible for issuing rate confirmations as and where necessary and recording these agreements. 
• Arrange additional resource or alternative options to effectively cover all operational activity. 
• Ensure planning carried out in the most efficient and cost effective way to achieve optimum margin potential. 

Experience: 

• Logistics experience 
• FMCG 
• Familiar with using Excel 
• Excellent communication 
• Commercially focused