Audio Visual On-Site Installation Engineer:

MAIN JOB PURPOSE

 To carry out and complete on-site client installations, ensuring the successful integration and quality control of Company-deployed equipment, as well as other manufacturer products, where necessary.

 To conduct and complete full commissioning of all equipment on the client site.

 To deliver client training.

DUTIES

 Conduct on-site installations ensuring that each one is delivered to the highest quality standards and to the total satisfaction of the client.

 Take responsibility, as required, for completing tasks on-site, managing the workload in conjunction with the Project Manager’s instructions, and ensuring that the project installation is completed on time and to the highest possible standards.

 Ensure that all equipment is tested, delivered, installed and commissioned on a timely basis, adhering to all relevant quality control procedures.

 Have a thorough understanding of each system to be deployed and also of the client environment, to ensure readiness for attending site.

 Verify that equipment on site exactly matches what is stated on the delivery note.

 Complete all commissioning tests and paperwork to verify that each system is deployed and operating correctly.

 Provide User Training as required.

 Ensure client “sign-off” documentation is complete and also that photos are taken, in a clean and tidy environment, of each installation, to aid the handover to the Client Services support team.

 Assist with technical support services, where required, including Helpdesk and on-site support to identify and rectify faults reported by clients whether nationally or internationally.

 Ensure safe working conditions and safe working practices are adhered to at all times.

 Be knowledgeable on and conversant with the Company’s portfolio of solutions and services.

 Attain all relevant qualifications and accreditations required by the Company including Health & Safety certifications, AVIXA CTS, manufacturer product certifications and security clearances.

 Support the sales team with any pre- or post-sales technical advice and activities, as required.

 Provide ad-hoc duties as and when required by a Director.

 Maintain on a daily basis an up-to-date record of all activities and contact with clients and prospects through the Company’s CRM database.