Job title: Key Account Project Manager

Are you ready to make a significant impact and drive our organisations success?  Join us as a Key Account Project Manager, where you will oversee and manage key client accounts and projects with a strategic flair.  This hybrid role offers the flexibility to work across Hampshire, West Sussed, East Sussex, and Kent. Bring your exceptional communication skills and deep expertise in project management and client relationship management to the forefront.  Be a pivotal force in our team and help us achieve outstanding results! As a Key Account Project Manager, you will play a pivotal role in driving the success of key client accounts and projects, serving as the bridge between internal teams and external clients to ensure that project objectives are achieved on time, within budget, and with the highest level of quality.

Key Responsibilities:

• Client Relationship Management: Cultivate and maintain strong relationships with key clients, acting as the primary point of contact for all project-related communication and ensuring client satisfaction.
• Project Planning and Execution: Develop project plans, timelines, and budgets in collaboration with internal teams and clients. Execute projects efficiently, ensuring that deliverables are completed on time, within scope, and within budget.
• Team Leadership and Coordination: Lead cross-functional project teams, providing guidance, motivation, and support to ensure that team members understand their roles and responsibilities and work together effectively to achieve project goals.
• Risk Management: Identify potential risks and issues that may impact project delivery and develop strategies to mitigate them. Proactively communicate with stakeholders to keep them informed of any changes or challenges.
• Quality Assurance: Maintain high standards of quality throughout the project lifecycle, ensuring that deliverables meet or exceed client expectations. Conduct regular reviews and evaluations to identify areas for improvement.
• Financial Management: Monitor project budgets, track expenses, and ensure that projects are delivered within the allocated budget. Provide accurate financial reports and forecasts to stakeholders as needed.
• Communication and Reporting: Keep stakeholders informed of project progress through regular updates, meetings, and status reports. Provide timely responses to client enquiries and address any concerns or issues promptly.
• Continuous Improvement: Identify opportunities to streamline processes, improve efficiency, and enhance the overall client experience. Gather feedback from clients and internal teams to inform future project planning and execution.

Qualifications and Skills:

• Technical qualification in Mechanical Engineering.
• Proven experience in project management, preferably in a client-facing role or within a key account management context.
• Strong leadership and interpersonal skills, with the ability to build and maintain relationships at all levels of an organisation.
• Excellent communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner.
• Solid understanding of project management methodologies
• Analytical mindset with the ability to identify trends, analyse data, and make data-driven decisions.
• Flexibility and adaptability to navigate changing priorities and manage multiple projects simultaneously.
• Results-oriented with a focus on delivering high-quality outcomes that meet or exceed client expectations.

Benefits:

• Competitive salary
• 25 days holiday per year (Plus bank holidays)
• Life insurance
• Pension scheme
• GEL Fest - Companywide event for employees and their families
• Wellbeing support through Mindful employer
• Reward and recognition scheme
• One charity day per year
• Comprehensive parental leave for all eligible employees
• Continuous learning and development opportunities for professional growth.
• Dynamic work environment with a focus on innovation and creativity.

Who are we:

Gel Engineering is a forward-thinking engineering organisation dedicated to delivering safe, sustainable, and cost-effective solutions for water and wastewater treatment facilities. We leverage the combined expertise of our civil, mechanical and electrical engineers to provide comprehensive solutions across all aspects of water and wastewater infrastructure.

Working at Gel Engineering:

At Gel Engineering, we recognise that people are the foundation of our success. We are committed to building a diverse and inclusive workplace where everyone feels valued and respected.  We offer a range of opportunities for our employees to develop their skills and careers.  If you are looking for a challenging and rewarding career, we encourage you to apply so you can join our team.